PRODUCTS & SERVICES

Delivering “Japanese Quality: Made by Fujitec”

Our Products

We efficiently produce a full line of safe, reliable and comfortable products such as elevators, escalators, autowalks and other transportation systems through an integrated structure that covers design, development, manufacturing, sales, installation, maintenance and modernisation. Numerous products brought forth through long-accumulated technologies and knowledge have earned the deep trust and support of customers around the world. Feedback from customers is reflected in future design and development to produce even better products.

Elevators

Download brochures on Zexia, Rexia, and High Rise High Speed elevators, with Elevator Group Supervisory Control System and Destination Floor Guidance System

Escalators

Download brochures on GS8000-NX escalators and GS8000-HV escalators for heavy duty public transport use

Autowalks

Download brochures on GS8100 autowalks and its various types

Our Brands

Maintenance

Fujitec's Service

Fujitec’s Service Division is dedicated to service, maintain and repair lifts and escalators manufactured, installed or modernised by us. 

Network

We provide extensive after-sales service with our own call centre operating 24/7 for customers to reach us. Dedicated  service engineer is assigned to each customer to take care of their specific needs.

Maintenance Contracts

We offer 2 types of maintenance contracts:

  1. Comprehensive – this type of contract protects the customer by capping the cost of maintenance for all parts that are subject to normal wear and tear. It includes labour and spare parts. Majority of customers opt for this type of contract from the day the equipment is put into operation due to the ease of administering and managing the operational details of such contract.  Annually, the maintenance fee will need to be adjusted to take into consideration the rising cost from inflation and impacts of labour and material cost increases.

  2. Non-comprehensive – this is a servicing contract which includes labour for routine monthly maintenance service of the equipment and trouble shooting of faults. Repair and spare parts are excluded.  Annually, the maintenance fee will need to be adjusted to take into consideration the rising cost from inflation and labour wage adjustments.

In both types of contracts, we offer 24/7 emergency service.

Customer Care Contacts

Fujitec (Malaysia) Sdn Bhd
HQ Service Center

During Office Hour (08.30am – 05.30pm/Monday – Friday)

After Office Hour (05.30pm – 08.30am/Sat/Sun/Public Holiday)

Genting Service:

Ipoh Service:

Penang Service:

Seremban Service:

Johor Service:




03 – 7728 5351

019 – 386 7933 / 012 – 623 7933

011 – 2072 7388

019 – 663 7973

012 – 795 5542

016 – 638 7688

012 – 778 3533

Modernisation

Introduction to Modernisation

Modernisation extends the lease of life of an elevator. It is the process of improving elevator performance by transforming an old elevator into one equipped with the latest technology.

Advantages of Modernisation

Modernisation improves safety, reliability, and ride comfort of elevators. It enhances handling capacity, results in energy savings, and allows for antiquated microcomputer-controlled systems to be replaced with the high-performance systems to meet latest standards.

Photo Gallery of Modernisation

Compare products before and after elevator modernisation, including: the Controller & ARD, Machine, Entrance Indicator, Hall Button, In Car Push Button, Lift Entrances, and Lift Car Interior with LED lights.

Modernisation Project Reference

View a list of elevator modernisation projects from 2018 to 2020 including Wisma Goldhill (2018), Wisma R&D (2018), CP Tower (2019), Grand Paragon Hotel (2020) and Wangsa Height Condominium (2020).